Job Description

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit management, leading complex Medicaid, SNAP client-facing projects, coordinating cross-functional teams, and ensuring delivery to State Government client expectations. This position will focus on multiple projects simultaneously, managing schedule, contract compliance, and budgets.

Duties and Responsibilities

• Develops mechanisms for monitoring project progress and problem solving with customer representatives, developers, and clients
• Oversees and coordinates multiple projects across the team to ensure each clients’ deliverables are met in a timely manner
• Reviews status of projects and budgets, recommends and tracks pricing for modules and development, and manages schedules and prepares status reports
• Investigates and analyzes clients’ processes, recommends solutions to meet the clients’ needs, leads training for clients, manages implementation of new processes and software, and provides ongoing maintenance and support to clients
• Manages team sprint cycle priorities to optimize sprint capacity and timelines, and collaborates with development leadership to plan and execute new development
• Delegates testing requirements across team, and also contributes to testing, for new development and potential bugs in the system
• Monitors client requests and recommends solutions to increase team efficiency and rapid responses to meet client needs
• Oversees operational aspects of ongoing projects, including monitoring the teams’ business development strategies, and serves as liaison between management and delivery team
• Coordinates and monitors multiple responses to current and prospective clients’ bids and requests for proposals; lead all levels of staff to inform response; and ensure on-time and complete delivery of proposals.
• Assists in demonstrations of relevant products and services to current and prospective clients, as expertise is required.
• Organizes team business development strategy sessions and works closely with team supervisor to project manage development plans, adjust strategy as needed, and track team progress
• Actively seeks understanding of other products and offerings; organizes product learning sessions to familiarize full team.
• Directly supervises a small group (1-2) of support and entry/immediate level professionals
• Effectively engages colleagues and peers in the development and execution of strategies and work plans, and effectively coaches/leads other colleagues to do the same
• Leads firm-wide initiative to develop best practices and build training modules for ASG track.
• Provides after-hours client support and travel as required.

Required Skills

• Strong analytical skills, and ability to organize and plan work efficiently within set time limits
• Excellent ability to effectively communicate project status, issues and information to the client and project team
• Strong Microsoft Office applications skills (preferably with Excel, Word, PowerPoint and Access)
• Background in State Benefit programs (i.e. Medicaid, SNAP)
• Knowledge of eligibility determination processes
• Knowledge of CMS and FNA
• Self-starter, ability to manage time and deliver to aggressive and/or changing time schedules

Qualifications

• Bachelor’s degree in a related field; Master’s degree preferred
• 4+ years of experience managing complex, multi-year projects
• Project Management Certification (PMP)

Working Conditions

• Schedule flexibility due to clients located across the U.S. (multiple time-zones)

• Remote

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $93,500 - $135,000

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PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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