Job Description

Dock Supervisor

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

Why work for PrimeFlight?

• Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression

Summary Overview

The Dock Supervisor is tasked with overseeing the entire dock operations, ensuring efficient, safe, and timely loading and unloading of aircraft. This position involves managing a team of dock agents, coordinating with ground crew, and liaising with flight staff to streamline cargo and baggage handling processes. You will enforce strict adherence to safety regulations and operational protocols, and will be responsible for troubleshooting and resolving any logistical challenges that arise during dock operations. Additionally, you will conduct regular performance evaluations, provide training and guidance to their team, and maintain accurate operational records to optimize the overall efficiency and safety of airport dock activities.

Responsibilities

• Supervise dock operations, including overseeing the loading and unloading of aircraft cargo and baggage
• Manage and lead a team of dock agents, providing training, guidance, and performance evaluations
• Ensure strict adherence to safety and security procedures during all dock activities
• Coordinate with flight operations, ground crew, and other relevant teams for efficient workflow
• Oversee the proper use and maintenance of ground support equipment
• Implement operational strategies to enhance efficiency and reduce turnaround times
• Conduct regular inspections to ensure cargo and baggage are handled according to regulations
• Resolve issues and challenges that arise in dock operations promptly
• Monitor and report on the productivity and efficiency of dock activities
• Enforce compliance with company policies and industry regulations among the team
• Assist in the planning and execution of emergency response procedures at the dock
• Maintain accurate records and documentation of all dock operations
• Facilitate effective communication within the team and across departments
• Contribute to continuous improvement initiatives for dock operations
• Ensure the dock area is organized, clean, and compliant with safety standards
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

Qualifications

• 18 years of age or older
• Must be legally authorized to work in the country of employment.
• Communicate effectively in English (reading, writing, speaking)
• Must hold a valid driver's license.
• 1 year experience as a Dock Lead
• 1 year dock agent experience
• Knowledge of the Aviation Industry
• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Physical Activity/Working Conditions May Include:

• Ability to lift up to 70 pounds
• Prolonged standing and walking in an indoor/outdoor environment as applicable
• May need to reach with arms and grasp with hands
• May need to push, pull
• May need to crawl and crouch, at times, in confined tight spaces
• May need to bend, stretch, squat, kneel
• May need to climb and work at elevated heights
• Exposure to moderate and at times high noise levels
• Exposure to Biohazards and/or Chemicals
• Exposure to outdoor elements
• Be able to hear and respond to the spoken voice and to audible alarms
• Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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